Considering my line of work that might be a bit weird. Well, it’s not the sale as such that annoys me, but I don’t find a lot of fun in negotiating, dickering, haggling. That part annoys me.
I’m the “give me a fair price and I’ll buy/sell and be done with it” type.
The good news is: working in b2b sales for about ten years has paid off a little. I don’t react like a deer in the headlines anymore when people try to push the price in either direction.
Still, I despise having to go through the process of selling anything in my free time. The stories my sister told of selling off some excess stuff before moving to Kuala Lumpur in August confirm that, and right now I have a new adventure in selling stuff on ebay and the likes. Not exactly like this one, but still.
I’ve come by a smart watch for Android phones recently. Won it in a sales promo directly from the manufacturer, sealed, original packaging, never used or even opened. Practically fresh from the factory.
So I put it up for sale. Description lists a few features and confirmed that it’s the real deal, unopened and all. I put up pictures of the unbroken seal on the box, too.
Asking price was about 5% below the cheapest legit retail price on amazon at the time.
First offer: “Would you be willing to swap for a <type of android tablet>?”
My reply: “Sorry, not interested in that sort of stuff.”
Then I did a quick research and was thoroughly annoyed when I find out the price of the tablet is about half that of the watch.
Second offer was “swap for a smart watch of a different brand”. I didn’t even look it up before I declined. I’m not much of a wrist watch person anyway and I don’t really need or want one with additional features that requires daily recharging.
I didn’t even reply to the third offer, which was almost 40% below my asking price. Or the one who offered 30% off but is in a different country.
One decent offer – price wise – arrived, but unfortunately he didn’t want it shipped, lives about an hour away and I’m not really scheduled to be near his place in the next few weeks. Or months, for all I know.
The following dialogue annoyed me a little, but I’d also had a few beers *cough*.
Them: “Hello, I’m interested in the watch, how about [15% off asking price] including shipping.”
Me: “No, sorry.”
Them: “What did you have in mind?”
Me: “I negotiate enough in my day job. I didn’t put up an asking price in a classified ad just to sell it for 15% less including shipping”
Yes, I was pissed. Another one amused and annoyed me equally, and I’ll probably sell to that guy in a few days.
“Hey, is the watch still available?”
“Yup, still here. :)”
“Well, it’s mine if it’s still there on May 1st!”
“Okay, I’ll let you know if I sell it before then, can’t make promises.”
“Of course. We’ll have to talk about the price first. I can get a new one for 5% more on amazon.”
“Correct. Or you could have a new one from me for 5% less than amazon.”
Pro tip 1: If you want to push the price down, don’t state your intention to buy in a way that could be read as “I’ll buy it. 100%. Unless you give it to someone else.”
Pro tip 2: Don’t use a negotiation point that goes both ways.
Let’s see what happens. I don’t depend on the money, but I’d rather give it to a friend for half the price or give it away for christmas than sell to someone who is almost impertinent. I’m willing to sell for less than I asked (grudgingly) but jeez, be nice or reasonable.